Our Mission & Values

Star and Light Care Services provides compassionate care tailored to our clients' needs.

Our Mission

At Star and Light Care Services, our mission is to provide compassionate, empathetic, and person-centred care that improves well-being and fosters positive health outcomes. We are dedicated to enhancing the quality of life for our service users by promoting independence, dignity, and a supportive environment.

Our Vision

We envision a world where every individual, regardless of their health or circumstances, can live independently with the highest quality of life. Our goal is to make this vision a reality by delivering exceptional care that respects and nurtures each person's unique needs and preferences.

Our Values

Our core values guide every aspect of our work.

We are committed to:

Meeting Your Needs

We ensure that each service user’s needs and preferences are thoroughly assessed before providing services. Our goal is to meet these assessed needs effectively and reassess them as required to adapt to any changes.

Putting You First

Our primary objective is to deliver personal care and support that results in positive outcomes, encouraging the active participation of our clients.

Unwavering Quality

We are fully committed to providing high-quality services and continuously improving the level of care we offer. Employing a quality workforce is at the heart of our mission.

Community Connections

We collaborate with other services and professionals to maximise our clients' independence and ensure their active participation in the community.

How We Live Our Values

Personalised Care Plans

Each client receives a bespoke care plan developed in consultation with them, their families, and healthcare professionals. These plans are meticulously designed to meet individual needs and preferences.

Thorough Assessments

We conduct comprehensive initial assessments to understand each client’s unique needs and circumstances. Regular reviews ensure that our care remains aligned with their evolving needs.

Commitment To Privacy

We take safeguarding and confidentiality seriously, ensuring all information is handled with the utmost respect and care. Protecting our clients from abuse and harm is paramount.

Continuous Development

Our team is committed to lifelong learning and professional development. We continually train and support our staff to ensure they provide the highest standard of care.